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4.5 out of 5

"Room was lovely and comfortable. Staff were professional. But unfortunately, Wotif failed to mentioned that the property was under some major renovati ... " More

By a verified traveller on Sun 16 Jul 2023

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Hotel Description

A luxury stay in the heart of Sunshine Coast awaits you at The Sebel Noosa. Within steps you'll find Hastings Street and Noosa Beach. Highlights at this beach aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

Each apartment is individually decorated and features an LCD TV with digital channels, along with a washer/dryer, free WiFi, and free wired Internet. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a jetted tub, bathrobes, and designer toiletries. A furnished balcony, a living room, and a DVD player are also available. Weekly housekeeping is available.

At the aparthotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym, spa tub, kids' swimming pool, and pool loungers. Business amenities include a meeting room, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star Noosa Heads aparthotel include Noosa National Park and Noosa Marina.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$296* Per night/room 7 Aug. - 8 Aug.

Apartment, 2 Bedrooms, River View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Sebel Noosa ratings based on 876 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Noosa

Everyone (242) Couples (343) Family (281)
4 out of 5

Posted by on 18 Jul. 2023

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3 out of 5
Room was lovely and comfortable. Staff were professional. But unfortunately, Wotif failed to mentioned that the property was under some major renovations during the booking process. So this meant that all the facilities were out of action during our stay. Very disappointing

Posted by , from na on 16 Jul. 2023

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3 out of 5
With the pool out of action and the noise way worse than back at Easter, relaxing was near impossible. Plus many parents had decided the spa pool was a creche, leaving their kids unattended for hours, assuming other adults would keep an eye on them. Some of the older kids were great, very polite and fun to chat with, but younger ones should always have an adult known to them present. Staff were lovely as unusual. Location is good. Would expect that increased amount of noise and lack of facilities, and need to be away from rooms from 8am-4pm daily) to reflect more in the price. I felt very sorry for those with kids 4-12 and no pool.

Posted by on 10 Jul. 2023

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4 out of 5
My partner and I enjoyed a lovely stay at the Sebel. We knew that that swimming pool was out of action, however, we were also disappointed when we went to use the spa, that it was also not working. This was not communicated to us, and we needed to ring reception to find out if there were any issues with the spa.

Posted by on 9 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by Amelie

Hi Brittany,We apologize for the unexpected spa outage, and that it was not communicated to you. We are so glad to hear that other than the spa, you had a lovely stay.Warm regards,AmelieGuest Service Agent

5 out of 5
Awesome position. Despite the short term renovations the staff were soooo lovely and accommodating and bent over backwards to help and support

Posted by on 5 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by Claire

Hi Jacqueline, Wow, thank you for such fabulous feedback! I will pass your comments onto my Team as I'm sure they will be thrilled to hear their amazing service did not go unnoticed.Thank you so much & looking forward to welcoming you back to Sebel Noosa in the future.Kind Regards,Claire Willoughby

2 out of 5
Needs renovations

Posted by on 2 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by Claire

Hi Trent,We are currently undergoing a major re-tiling, lighting and water feature renovation!Looking forward to showing you in 2024.Kind Regards,Claire Willoughby

2 out of 5

Posted by on 21 Jun. 2023

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4 out of 5
We were given our rooms keys, the room was still being cleaned, when we returned the issued keys didn’t work. Went to use the TV, batteries flat in remote control.

Posted by on 3 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Laylah

Hi Mark, Thank you for taking the time to provide feedback on your recent stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We hope to welcome you back to The Sebel Noosa in the near future! Kindest Regards,Laylah, Assistant Manager

4 out of 5
It should be mentioned when buying breakfast at this hotel that it is a voucher for the close by Aromas Cafe, which is great. The voucher is given on arrival, it has limited choices for breakfast and does not include drinks and you pay extra for Eggs Bennie. The cafe prices are very reasonable and and I felt we were totally ripped off by Sebel for the voucher. Had I have known it was a voucher, I would not have bought it.

Posted by on 12 May 2023

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Comment from Hotel Management

27 Jun. 2023 by Laylah

Hi Christine, Thank you for taking the time to tell us about your experience at the The Sebel Noosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and we hope to welcome you back to Noosa in the near future. Sincerely,Laylah, Assistant ManagerThe Sebel Noosa

4 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

7 May 2023 by Amelie

Dear Marcie,We very much appreciate your comments regarding your stay at the The Sebel Noosa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AmelieGuest Service Agent

Property Features

The Sebel Noosa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. A children's pool, a 24-hour fitness center, and a terrace are also featured at the luxury The Sebel Noosa. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4.5-star Sunshine Coast aparthotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 6 buildings
  • Built in 2000
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Sebel Noosa offers 78 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. 36-inch LCD televisions come with digital channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Sunshine Coast aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

The Sebel Noosa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Sebel Noosa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30 per person (one-way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Noosa Sebel
  • Sebel Noosa Apartment
  • Sebel Apartment Noosa
  • Sebel Noosa
  • The Sebel Noosa Aparthotel
  • The Sebel Noosa Noosa Heads
  • The Sebel Noosa Aparthotel Noosa Heads

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.