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3.8 out of 5

"Room great. Had everything we needed and s good location. There was an issue with the hot water. Midnight on arrival day, we had lovely hot showers. 7 ... " More

By a verified traveller on Thu 20 Jul 2023

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Stamford Plaza Melbourne. Within just a 10-minute stroll, you'll find Regent Theatre and Princess Theatre. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

The restaurant, Harrys Restaurant, serves Fusion cuisine and is open for breakfast, lunch, and dinner. Harry"s is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, spa tub, and sauna. Business amenities include a conference center and a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of car rentals on site.

Sights within a 10-minute walk of this 5-star Melbourne Central Business District hotel include Bourke Street Mall and Melbourne Central.

Queen Studio Suite with Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$188* Per night/room 13 Aug. - 14 Aug.

Two Bedroom Penthouse

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Queen Suite with Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe One Bedroom King Suite with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stamford Plaza Melbourne ratings based on 370 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stamford Plaza Melbourne

Everyone (141) Couples (116) Family (65)
3 out of 5
Room great. Had everything we needed and s good location. There was an issue with the hot water. Midnight on arrival day, we had lovely hot showers. 7:30am the next day, water stone cold. we went out without showering as it was the middle of winter and a cold shower was not tolerable. On return at 7:30pm, water only luke warm for our showers. 3:30am, water steaming hot. Offered to move us to a new room but we were checking out the next morning. It seems there is a problem with there being enough hot water during peak times! Not really good enough! Otherwise, everthing else was fine.

Posted by on 20 Jul. 2023

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1 out of 5
A few weeks after I got home I noticed a charge on my credit card. I followed up and it turns out they'd hit me up for using the minibar - which I hadn't. They never notified me they were charging me and it was only luck that I found it. This is unacceptable, sneaky behaviour.

Posted by on 20 Jul. 2023

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3 out of 5
I didn’t like the additional $100 per night that the hotel holds for security, $400 bond for 4 nights is ridiculous and it takes a while for the money to come back

Posted by on 17 Jul. 2023

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5 out of 5
Excellent staff, great location - perfect

Posted by on 16 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Saif Ian Rashid

Dear Des,Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.Thank you also for highlighting the positive and friendly service provided by our team. It will be my pleasure to share your compliments with the team and see that they are rewarded for their efforts.We certainly look forward to welcoming you back during your next visit to Melbourne.Best Regards,Saif Ian RashidGeneral Manager

3 out of 5
Overall was ok. The pictures are not what the room actually is, for. Junior suite it looked bigger in the pictures. The bath was tiny and the whole place is pretty outdated, the “spa” was one of those “shower baths”. If they depicted the truth I would not have picked the place for what I wanted but generally if you don’t care about those things it’s ok.

Posted by on 13 Jul. 2023

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4 out of 5

Posted by on 11 Jul. 2023

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3 out of 5

Posted by on 9 Jul. 2023

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3 out of 5

Posted by on 8 Jul. 2023

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2 out of 5
Unfortunately the Stamford is in desperate need of an overhaul. Looking dated. We ordered of the in room dining menu, a couple of sandwiches that came with salad and chips. The chips were not ‘hot chips’. They were potato crisps with sauce on the side. The salad had no dressing and the carrot in it looked days old. Had breakfast in the morning and they had to clear a table for our family, they took away the dishes but didn’t wipe down the tables so we had to sit at a dirty table. Won’t be staying again.

Posted by on 8 Jul. 2023

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3 out of 5
*

Posted by on 6 Jul. 2023

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Property Features

As a guest of Stamford Plaza Melbourne, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury Stamford Plaza Melbourne. This 5-star Melbourne hotel is smoke free.

  • 308 guestrooms or units
  • 16 levels
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (1.6 km / 1 mi)
  • Metro station: Parliament Station (0.4 km / 0.3 mi)

Room Amenities

Stamford Plaza Melbourne offers 308 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Microwave
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Harrys Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Harry"s - This bar specializes in Fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 25 per person
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.52 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Hotel Melbourne Plaza
  • Stamford Plaza Melbourne
  • Melbourne Stamford Plaza Hotel
  • Stamford Plaza Hotel Melbourne
  • Stamford Plaza Melbourne Hotel Melbourne
  • Stamford Plaza Melbourne Hotel
  • Stamford Plaza Melbourne Aparthotel
  • Stamford Aparthotel
  • Stamford Plaza Hotel Melbourne
  • Melbourne Stamford Plaza Hotel
  • Melbourne Stamford Plaza
  • Stamford Plaza Melbourne Hotel
  • Stamford Plaza Melbourne Melbourne
  • Stamford Plaza Melbourne Hotel Melbourne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.