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3.7 out of 5

"Loved the fact that everything was all inclusive. Little extras that standard hotels don’t have on offer e.g the speaker, iPad, bottomless coffee, fre ... " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

HOTEL NO puts you in the heart of Melbourne, steps from Collins Street and within a 10-minute stroll of Bourke Street Mall. Highlights at this boutique hotel include in-room free WiFi, furnished patios, and iPads.

This smoke-free hotel offers free WiFi in public areas, a rooftop terrace, and luggage storage. There's also the convenience of free valet parking.

Attractions within a 15-minute walk of this 3.5-star Melbourne Central Business District hotel include Crown Casino and Melbourne Convention and Exhibition Centre.


Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$245* Per night/room 23 Jul. - 24 Jul.

HOTEL NO ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HOTEL NO

Everyone (5) Couples (1)
4 out of 5

Posted by on 6 Sep. 2022

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1 out of 5
I didn’t receive my key and did not stay at the hotel

Posted by on 25 Dec. 2020

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Comment from Hotel Management

26 Dec. 2020 by NOTEL Melbourne

Hi there! We tried calling you but unfortunately had no luck getting through. Being a not so ordinary hotel, we don't have a reception desk and everything is pre planned (including electronic keys being sent to your phone). With this being said we have a 24/7 emergency phone number available and regret not being called on the day so we could talk you through access to your Airstream. We apologise for the confusion and pls do flick as an email so we can rectify this and get you in for a staycay (on us). Regards, NOTEL Melbourne

5 out of 5
Loved the fact that everything was all inclusive. Little extras that standard hotels don’t have on offer e.g the speaker, iPad, bottomless coffee, free mini golf and games arcade. Truly a unique experience

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by NOTEL

Glad you loved it as much as we do!

5 out of 5
Awesome space and the facilities were great. Location is so central and the roof top is cool.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by NOTEL

Yeah buddy! Stoked to have you stay with us.

5 out of 5
Very cool space, clean and comfortable. Great being in the city but staying in something a little different. Nice everything in the mini bar is included 👌

Posted by , from Melbourne, Australia on 31 Oct. 2018

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Comment from Hotel Management

26 Nov. 2018 by NOTEL

Thanks Darren! Great to host you and glad you enjoyed your stay with us!

2 out of 5

Bizarre, but better than sleeping on the street

Cons: Lots, but it was clean!
Location: Location great, access average. The best part was a great cafe called Cafenatics just over the road.
I'm probably the wrong demographic - this was hip, funky or whatever words are used nowadays, but basically an oversized caravan on top of a carpark in Melbourne's CBD. Access through a hole in the wall coffee shop, then up two flights of fire stairs with garishly painted pink walls. Expensive for what it was, but the complimentary mini bar was a nice touch.

Posted by , from Sydney on 27 Feb. 2018

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Comment from Hotel Management

19 Mar. 2018 by NOTEL

Hey Chris, Thanks for your review. Yes we are the only accommodation space in the world that boasts 6 Airstreams on an open air rooftop. The entrance is a speakeasy entrance and we are definitely not a hotel. Glad you enjoyed our complimentary mini bar. Sorry to hear pink is not your colour ;) Thanks for staying with us and sharing honest feedback! Enjoy your travels! X NOTEL

Property Features

HOTEL NO offers its guests a rooftop terrace. WiFi is free in public spaces. Self parking and valet parking are free. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 6 guestrooms or units
  • Built in 2015
  • Terrace on the roof
  • Storage area for luggage
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking


  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (1 km / 0.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

HOTEL NO offers 6 accommodations with iPads and iPod docking stations. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Private patio (furnished)
  • Sitting area
  • Stocked minibar (free)
  • iPad
  • IPod dock
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests will receive smart lock details. For more details, please contact the property using the information on the booking confirmation.

Please note: This property comprises several airstream trailers located on the roof of a car park.

Guests should be aware that they must download an app on their smartphone in order to access their guestroom. An E-key will be sent to the guest on the morning of their check-in date.

This property does not have a front desk. Guests will receive smart lock details. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Debit cards not accepted
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property mobile app required for guests


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of AUD 1.2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NOTEL Not Hotel Melbourne
  • NOTEL Not Melbourne
  • NOTEL Hotel Melbourne
  • NOTEL Hotel
  • NOTEL Melbourne
  • Hotel NOTEL Melbourne
  • Melbourne NOTEL Hotel
  • Hotel NOTEL
  • NOTEL Not A Hotel
  • HOTEL NO Hotel
  • HOTEL NO Melbourne
  • HOTEL NO Hotel Melbourne

You should know

  • Children 17 years old and younger aren't allowed at this property.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.