Skip to main content
Beginning of main content
4.6 out of 5

"Staff were friendly and room was neat. Only thing would be the indoor pool was quite cold for the middle of winter " More

By a verified traveller on Mon 17 Jul 2023

Enter dates to see availability

Hotel Description

At Dorsett Melbourne you'll be within just a 10-minute stroll of Collins Street and Queen Victoria Market. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

The bistro, Port Bistro, serves local cuisine and is open for breakfast, brunch, and dinner. Jin Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, spa tub, sauna, and pool loungers. Other amenities include free WiFi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star Melbourne Central Business District hotel include Marvel Stadium and Melbourne Central.

Discovery Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$164* Per night/room 30 Jul. - 31 Jul.

Dorsett King Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diva Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Dorsett Melbourne ratings based on 59 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Dorsett Melbourne

Everyone (16) Couples (16) Family (19)
5 out of 5
Excellent

Posted by on 19 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jul. 2023 by Vincent

Dear Kim,Firstly I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services.We are glad to hear that you had such a wonderful experience staying at the Dorsett Melbourne and I will pass on your feedback to all our staff.We hope you will return to stay with us again in the near future. Warm Regards,Vincent Jean-PierreGuest Relations Manager

5 out of 5
Staff were friendly and room was neat. Only thing would be the indoor pool was quite cold for the middle of winter

Posted by on 17 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jul. 2023 by Vincent

Dear Jarryd,Firstly I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services.We are glad to hear that you had such a wonderful experience staying at the Dorsett Melbourne and I will pass on your feedback to all our staff.We hope you will return to stay with us again in the near future. Warm Regards,Vincent Jean-PierreGuest Relations Manager

3 out of 5
Very uncomfortable beds and room was too bright

Posted by on 16 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jul. 2023 by Vincent

Hi SophieFirstly, I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services. I am disappointed to read that your stay with us was not up to you expectations. I will ensure that your comments are shared during our daily handover. We hope you will give us another chance to welcome you back in a not too distant future. Warm Regards,Vincent Jean-PierreGuest Relations Manager

3 out of 5
The property was clean and convenient to walking around the city and accessing Southern Cross station. Bar was crap, Very small lounge area in Foyer. Glass walls of the bathrooms provide no sound privacy and ok if you are comfortable with people seeing your shadow silhouette while you shower. No clocks in the room. Nice but not worth full price tag. excellent if you get the reduced rates

Posted by on 15 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jul. 2023 by Vincent

Hi Rachel,Firstly, I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services. I am disappointed to read that your stay with us was not up to you expectations. I will ensure that your comments are shared during our daily handover. We hope you will give us another chance to welcome you back in a not too distant future. Warm Regards,Vincent Jean-PierreGuest Relations Manager

5 out of 5
Beautiful place, amazing customer service, great coffee shop nearby! Valet parking was a bit difficult given the location.

Posted by on 14 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

15 Jul. 2023 by Danielle

Hi Kerry,Thank you very much for taking the time to provide us with your feedback. We are glad to know that you found our customer service amazing! We look forward to welcoming you again at Dorsett Melbourne in a not too distant future. Warm regards,Danielle NellasManager on Duty

2 out of 5

Posted by on 14 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jul. 2023 by Vincent

Hi Manish,Firstly, I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services. I am disappointed to read that your stay with us was not up to you expectations. I will ensure that your comments are shared during our daily handover. We hope you will give us another chance to welcome you back in a not too distant future. Warm Regards,Vincent Jean-PierreGuest Relations Manager

5 out of 5
Lovely hotel with beautiful rooms with comfortable bed and pillows, a coffee pod machine was a nice surprise, good location for trains trams and buses. The 3pm checkin is pushing the boundaries with traveler's I was not impressed after travelling all night to be told I had to wait hours before checkin.

Posted by on 12 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2023 by vincent

Dear Sandras,Thank you for the review! Hope to welcome you back soon!Warm regards,Vincent Jean-Pierre

5 out of 5
We had a lovely night stay at the dorsett. The pool and hot tub was great and filled in a couple of hours before dinner. Only down side the pool is the water is far to cold especially being winter. The breakfast was nice and lots of variety. Our room was spotless and very comfy beds. We opted for valet parking and was told to just call 15 mins prior to wanting our car or to let them know a time. 1st time we tried calling at 5:00pm and no answer so requested a call back by 5:30pm we tried again and still no answer, then we tried again at 6:00 and still no answer. We ended up going down to reception and let them know and the reason was they have been busy. Understandable we said thats fine can we please get our car which took atleast 15 mins of us waiting in the lobby. They parked our car down the side and put hazard lights on and left it running in the middle of the road and we had to go ask for our keys rather then them coming to us. The next morning we tried calling again to have our car ready for checkout and again no answer or call back so we went downstairs and checked out and was told to have a seat and wait. After waiting 30 minuets my husband said he was going to go outside to see if it was there and sure enough it was, i had to go to the reception and get our keys and said it would have been nice if someone could have let us know it was there to which the response sorry we have been really busy, doesn't take much to say here are your keys your car is ready.

Posted by on 11 Jul. 2023

Was this review helpful to you?
4 out of 5
Great value for money. Needs to extend room service to all days even if minimal selection and replenishment of tea and coffee etc daily and replacement of wet/ dirty towels in keeping with this standard of hotel. Overall it was a lovely stay. We had issues with streaming, phone to reception and key card but all were promptly resolved. Late check out a winner

Posted by on 10 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2023 by Vincent

Hi Carol,Thank you very much for taking the time to leave us a review. Please know that I will forward your comment about the tv not working on your 2nd night to the relevant department. We hope to welcome you back at Dorsett Melbourne in a not too distant future.Kind regards, Vincent Jean-PierreGuest realtions Manager

5 out of 5
Clean and new. Easy to access from public transport. Friendly staff and great breakfast.

Posted by on 10 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

13 Jul. 2023 by vincent

Dear Jac,Firstly I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services.We are glad to hear that you had such a wonderful experience staying at the Dorsett Melbourne and I will pass on your feedback to all our staff.We hope you will return to stay with us again in the near future. Warm Regards,Vincent Jean-PierreGuest Relations Manager

Property Features

As a guest of Dorsett Melbourne , you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Dorsett Melbourne . Parking is available for a fee. This Art Deco Melbourne hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 8 levels
  • Built in 2023
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.9 km / 0.6 mi)
  • Metro station: Flagstaff Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Dorsett Melbourne offers 316 accommodations with espresso makers and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Port Bistro - This bistro specializes in local cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Jin Bar - This bar specializes in local cuisine and serves dinner and light fare. Happy hour is offered. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property advises that guest safety measures are currently in place. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 65 per night (in/out privileges)
  • Rollaway bed fee: AUD 65 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Melbourne Hotel
  • Dorsett Melbourne Melbourne
  • Dorsett Melbourne Hotel Melbourne

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.wotif.com/Melbourne-Hotels-Dorsett-Melbourne-.h89699120-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-Dorsett-Melbourne-.h89699120-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Melbourne-Hotels-Dorsett-Melbourne-.h89699120-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.