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 Brisbane •1 Room
 Brisbane • 1 Room
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The Westin Brisbane

5-star property
111 Mary Street, Brisbane, QLD 1800 796 370
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4.5 out of 5
Excellent!
See all 115 wotif Reviews

"One of the best in Australia, either facility condition or service " More

By a verified traveller on Fri 07 Jul 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at The Westin Brisbane. Within a short 5-minute stroll, you'll find Eagle Street Pier and Queen Street Mall. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing visit to Heavenly Spa by Westin can include deep-tissue massages and Swedish massages along with detox wraps, body wraps, and aromatherapy. The restaurant, The Charles, serves local and international cuisine and is open for breakfast, lunch, and dinner. Nautilus Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, steam room, free pool cabanas, and pool loungers. 4844 square feet (450 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Brisbane Central Business District hotel include Treasury Casino and Queensland Performing Arts Centre.

Westin, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$309* Per night/room 30 Jul. - 31 Jul.

Club Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 Double Bed, Non Smoking, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Renewal Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Brisbane ratings based on 115 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Brisbane

Everyone (60) Couples (24) Family (19)
5 out of 5
One of the best in Australia, either facility condition or service

Posted by on 7 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Guest Relations Team, Westin Brisbane

Dear Zhen,Thanks for your wonderful feedback and pleased that you had a great stay and the hotel exceeded your expectations. We hope to welcome you back again soon.Kind regards

5 out of 5
Fantastic place to stay….highly recommend!

Posted by on 5 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Guest Relations, Westin Brisbane

Dear Louise,Thanks for the great feedback and pleased you had an enjoyable stay with us and look forward to welcoming you back when you are next in Brisbane.Kind regards

5 out of 5
Lovely

Posted by on 25 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Guest Relations Team, Westin Brisbane

Dear John-Rae,Thanks for taking the time to provide feedback following your recent stay with us. We're delighted you had an enjoyable stay and look forward to welcoming you back again in the not too distant future.Kind regards,

5 out of 5
Beautiful night away. Will definitely be back.

Posted by on 25 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Guest Relations Team, Westin Brisbane

Dear Adrian,Thanks for choosing to stay at the Westin Brisbane and pleased you had an enjoyable stay. We look forward to welcoming you back when you are next in Brisbane.Kind regards

5 out of 5
The hotel was amazing, could not fault anything, will definitely be back.

Posted by on 18 Jun. 2023

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Comment from Hotel Management

19 Jun. 2023 by Guest Relations Team, Westin Brisbane

Dear Renee,Thanks for the great feedback and pleased that the hotel exceeded your expectations and you had an enjoyable stay. We look forward to welcoming you back when you are next in Brisbane.Kind regards

5 out of 5

Posted by on 12 Jun. 2023

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5 out of 5
excellent

Posted by on 23 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by Guest Relations Team, Westin Brisbane

Dear Andrew,Thanks for choosing to stay at The Westin Brisbane and delighted you found the hotel "excellent". Hope you will visit again soon.Kind regards

5 out of 5

Posted by on 21 Apr. 2023

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5 out of 5
A stunning hotel, especially for the price. The staff were fast, friendly and very helpful. The room was very clean and well set out.

Posted by on 21 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by Guest Relations Team, Westin Brisbane

Dear Dale,Thanks for your feedback and pleased you had an enjoyable stay and the hotel exceeded your expectations. We hope to welcome you back again soon.Kind regards

5 out of 5
A great night stay in this hotel, clean and comfortable.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

13 Apr. 2023 by Guest Relations Team, Westin Brisbane

Dear Ling,Thanks for your feedback and pleased that you enjoyed your stay and the hotel met your expectations. We hope to welcome you back again in the not too distant future.Kind regards

About the The Westin Brisbane

Location 111 Mary Street, Brisbane, QLD 4000

Property Features

The Westin Brisbane offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury The Westin Brisbane. For a fee, parking is available. This 5-star Brisbane hotel is smoke free.

  • 298 guestrooms or units
  • 2 dining venues
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Brisbane offers 298 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters. LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11 AM.

The Westin Brisbane has 2 restaurants serving breakfast, lunch, and dinner.

The Charles - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Open daily.

Nautilus Pool Bar - This poolside bar serves light fare only. Open select days.

Settimo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 49–49 for adults, and AUD 24.50–24.50 for children
  • Covered valet parking fee: AUD 55 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Brisbane Hotel
  • Westin Brisbane
  • The Westin Brisbane Hotel
  • The Westin Brisbane Brisbane
  • The Westin Brisbane Hotel Brisbane

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.